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Questions?
We Have Answers!

We get that AV can feel a little overwhelming sometimes, so here are answers to some of the most common questions we hear about all things AV and what it’s actually like working with our team.

Frequently Asked Questions

Helpful Answers Without The Technical Headache

Whether you’re planning a live event, upgrading an existing system, or renting equipment for the first time, we believe the process should be easy-peasy from start to finish. If you don’t see your question here, we’re happy to chat with you directly.

Sound check dmi group

Event Services FAQ’s

From live productions for speaking, music or corporate events to fundraisers and community functions, every event comes with its own unique set of moving parts. Here are some common questions about our event production and AV support services.

What Types of Events Do You Work With?

We support a wide range of events, including corporate functions, conferences, fundraisers, hospitality events, memorial services, emergency service gatherings, live productions, and more. If it involves audio, video, lighting, or stage and production support, we’ve got your back!

How Early Should We Book Event Production Services?

Typically, the earlier, the better – especially during busy event seasons like the holidays, summer weddings, and festivals. Early planning gives us more flexibility for equipment, scheduling, and designing the best possible setup for your event space and goals.

Do You Handle Setup and Teardown?

You bet! Our team handles all setup, testing, operation, and teardown so everything is ready to go when your event starts – and cleaned up properly when it’s over.

Can You Work with Venues We’ve Already Booked?

Absolutely! We regularly work alongside venues, planners, and other vendors to ensure everything runs effortlessly and the production side of the event operates smoothly.

What Happens If Something Changes Last Minute?

Live events are full of different elements and moving parts, so we’re experts in flexibility! Our team is experienced at adapting quickly, troubleshooting potential issues that may come up, and keeping things moving calmly behind the scenes so your event can carry on without a hitch.

AV Installations FAQ’s

No two spaces – or AV systems – are exactly the same. Here are some common questions about our installation process, planning approach, and how we design systems that fit the way people actually use them.

What Types of Spaces Do You Install AV Systems In?

Whether it be corporate offices, boardrooms, hospitality venues, schools, churches, public spaces, or residential properties – we install AV systems in creative spaces all over Alberta.

Can You Work From Blueprints Before A Building Is Finished?

We sure can! In many cases, for example, when a restaurant or corporate office presentation room is in development, we begin planning directly from blueprints or construction drawings so we can design systems and AV infrastructure before the space is completed.

Do You Help Design The System Layout?

Absolutely! We assess each unique space, discuss your vision and goals, and recommend a setup that makes sense for how the system will be used day to day and/or for specific events moving forward.

What Brands or Systems Do You Work With?

We work with a variety of trusted professional-grade AV manufacturers and integrated systems, including Q-SYS, depending on project requirements.

How Does Pricing Work for Installations?

Every installation is different, so pricing is based on the overall scope, equipment needs, and project goals. Once we understand the space and requirements, we provide a tailored quote based on the full solution.

Dustin installing sound equipment
Microphones sound check

Equipment Rentals
& Purchases FAQ’s

Whether you need a single piece of equipment or support for a more grand setup, we’re here to help guide you toward the right outcome. Here are some common questions about our rental options, equipment available for purchase, and the process.

What Kind of Equipment Do You Rent and Sell?

We only offer a wide range of high-end, professional-grade audio, video, lighting, staging, and control equipment for events, productions, and permanent installations. Visit our Equipment Sales & Equipment Rentals to check out our catalogue.

Can You Help Recommend the Right Equipment for Our Needs?

Definitely! We’ll walk through your space, goals, and technical requirements to help recommend equipment that makes sense for your unique setup and budget.

Do You Offer Delivery and Setup for Rentals?

Yes! Depending on the project, we can provide delivery, setup, testing, operation support, and teardown services as needed so that you get the best use out of your rented equipment.

Can I Purchase Equipment Directly From You?

You sure can! We’re authorized dealers for a variety of high-end, trusted AV brands and can help source individual products or complete system packages, depending on your ne

Do Professional AV Systems Cost More Than Consumer Products?

Professional AV equipment is designed for reliability, performance, scalability, and long-term use in demanding environments or impactful events. The goal here isn’t just to make it work once, t’s to make sure it performs at its best every single time.

Sound check equipment dmi

Contact Us

Still Have Questions? Let’s Chat!

Whether you’re planning an event, upgrading an existing system, renting equipment, or just figuring out where to even start, our crew at DMI is happy to help! We’ll answer any and all questions you may have and walk you through your goals and your options so that AV can be a breeze!

Get In Touch